Covid19 Response

SHOE DEPT. ENCORE’s Commitment to Safety During COVID-19

As the world continues to navigate the challenges posed by the COVID-19 pandemic, SHOE DEPT. ENCORE remains steadfast in its commitment to providing a safe and secure shopping experience for all customers and employees. In these unprecedented times, the company has implemented a comprehensive set of protocols to ensure the well-being of everyone who visits its stores.

Our Statement: We Are Open!

Despite the ongoing uncertainty, SHOE DEPT. ENCORE is dedicated to serving its customers while prioritizing health and safety. Some stores, particularly those located in malls, may have limited hours, so it’s advisable to check with your local store or visit the Store Locator page on the website to confirm operating hours before visiting.

Stringent Safety Measures in Place

To create a secure shopping environment, SHOE DEPT. ENCORE has instituted specific protocols within each location. These measures include:

  • All employees are required to wear masks to minimize the risk of transmission.
  • Sneeze guards have been installed at register areas to provide an additional layer of protection for both customers and staff.
  • Customers are respectfully requested to maintain a distance of 6 feet between each other to promote social distancing.

Your Safety is Our Priority

SHOE DEPT. ENCORE recognizes that the decision to venture out and shop in-person is a personal choice that each individual must make for themselves. Every precaution is being taken to help customers feel secure while shopping, but ultimately, it is up to each person to assess their own level of comfort.

Alternative Shopping Options Available

For those who are not yet ready to visit physical stores, SHOE DEPT. ENCORE offers a convenient online shopping experience through its website, Customers can browse and purchase their favorite footwear and accessories from the comfort and safety of their homes, with free ground shipping on orders over $49.95 pre-tax (excluding AK and HI).

As the situation continues to evolve, SHOE DEPT. ENCORE remains vigilant and committed to adapting its strategies as needed. The company extends its gratitude to its employees and customers for their continued trust, loyalty, and patience as we navigate these challenging times together.

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